What to Do If You Suspect a Gas Leak

What To Do if You Suspect a Gas Leak

Natural gas is a colorless, odorless gas that is lighter than air. It will rise if there is a leak. Natural gas has a distinct odor of a rotten egg.

If you smell a gas leak do not hesitate to call the City of Chipley’s Natural Gas Department at 850-638-6346 between the hours of 6:30 a.m. until 3:30 p.m.

If you suspect a gas leak after hours, please call the after-hours on call phone at 850-260-9687 or 911. A gas technician will be dispatched to your home immediately. There is no charge for this service.

“Do not call from inside your home. Move to a safe distance outside your home before calling.

Signs of a Leak

  • A gaseous or hydrocarbon odor
  • Blowing or hissing sound
  • Dust blowing from a hole in the ground
  • Continuous bubbling in a wet or flood area
  • A spot of dead or discolored vegetation in an otherwise green area

If You Smell Gas

  • If possible, eliminate any source of ignition
  • Do not smoke. Do not use lighters or matches
  • Do not turn off or on any switches or appliances
  • Do not use a phone or cell phone
  • Leave the area and go to a safe location
  • Call 911 or 850-638-6346 (after hours call 850-260-9687)
  • Give the following information
  • Type of building or side and location of the odor (inside by appliance or outside of building)
Personnel are on call 24 hours a day, 7 days a week. Please call 911 for an emergency or 850-260-9687 after hours for non-emergencies.

For life threatening emergencies call 911.